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Terms & Conditions

Prices

All prices are subject to variation without notice.

Cancellation rights

You may cancel a Contract at any time within 14 working days, beginning on the day after you received the Products. In this case, you will receive a full refund of the price paid for the Products in accordance with our Refunds Policy set out below.

To cancel a Contract, you must inform us in writing. You must also return the Product(s) to us immediately by registered post, with proof of purchase, in the same condition in which you received them, and at your own cost and risk.

Please note we are not obliged to refund your postage costs for the return of Products when you cancel an order.

You must take reasonable care of the Products while they are in your possession and you will be responsible for any loss we incur if you do not take reasonable care.

Complaints

If you have a complaint about any element of your order, please contact us in writing either via email cecily@sweetcecilys.com or to our postal address as seen below.

General conditions applicable

All orders are subject to these conditions. Any variation of these conditions will only apply if agreed in writing by Sweet Cecily’s.

VAT

All prices include VAT where applicable. If you are ordering from anywhere other than UK mainland it is your responsibility to be aware of and pay any relevant customs or import duties in your country.

VAT NUMBER: 789431678

Jurisdiction

The English courts will have exclusive jurisdiction over any claim arising from, or related to, a visit to our site although we retain the right to bring proceedings against you for breach of these conditions in your country of residence or any other relevant country.

These terms of use and any dispute or claim arising out of, or in connection with them or their subject matter, or formation (including non-contractual disputes or claims) shall be governed by and construed in accordance with the law of England.

Advice line

Please call our customer advice line on 01947 602346 for any information you require on our products.

Company address

Nature’s Laboratory Ltd T/A BeeVital

Unit 3B Enterprise Way, Whitby, North Yorkshire, YO22 4NH.